Privacy Policy rajampo – Our Commitment to Protecting Your Personal Data

Your privacy is not merely a legal obligation to us β€” it is a moral responsibility we take seriously. This document transparently explains how rajampo collects, uses, stores, and protects your personal information in accordance with Malaysian law.

Updated: 1 January 2026 PDPA 2010 Compliant SSL 256-bit
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Your Data Is Safe at Rajampo

Industry-grade protection, 24/7

Compliant with Malaysia's PDPA 2010
Document Versionv2.4
Main Sections10 Sections
Data EncryptionAES-256

Rajampo's 6 Data Protection Guarantees for You

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Full PDPA 2010 Compliance

Rajampo operates in compliance with Malaysia's Personal Data Protection Act 2010. All our data collection and processing practices fully meet Malaysian legal requirements.

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Industry-Grade Data Encryption

All personal data and financial information you share with rajampo is encrypted using SSL 256-bit and AES-256 technology β€” the same standard used by Malaysian banking institutions.

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No Sale of Data to Third Parties

Rajampo has never and will never sell, rent, or share your personal data with any third party for marketing purposes without your explicit consent.

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Data Access & Correction Rights

You have the full right to access, review, and request corrections to any personal data rajampo holds about you at any time through your account.

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Right to Request Data Erasure

When you close your rajampo account, you may request that your personal data be deleted from our systems, subject to any applicable legal record-retention requirements.

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Data Breach Notification

In the event of any security breach involving your personal data, rajampo is committed to notifying you within 72 hours of becoming aware of the incident.

rajampo Security Standards
Data Encryption100%
PDPA Compliance100%
Account Security98%
24/7 Monitoring100%
Section 1

Introduction & Scope of Privacy Policy

This Privacy Policy describes how rajampo (also referred to as "we", "our platform") collects, processes, stores, and safeguards personal information you provide when registering for or using the rajampo online casino platform at https://rajampo.click.

This policy is drafted in accordance with the requirements of Personal Data Protection Act (PDPA) 2010 Malaysia and applies to all users who access or use rajampo's services, including registered members, website visitors, and individuals who contact our support team.

Important Note: By registering or continuing to use the rajampo platform, you confirm that you have read and understood this Privacy Policy and consent to the collection and processing of your personal data as described herein. If you do not agree, please discontinue use of our platform.

Rajampo takes the privacy of every member seriously. We ensure that all decisions regarding data collection and usage are made with care, and we do not collect any information beyond what is necessary to deliver our services to you.

Section 2

Types of Personal Data We Collect

Rajampo collects your personal data from various sources when you interact with our platform. Below are the categories of data we collect and the specific purposes for each:

Data Category Example Information Purpose of Collection
Identity Information Full name, date of birth, MyKad/passport number KYC Verification Fraud Prevention
Contact Information Email address, phone number, Malaysian address Account Communications 2FA Verification
Financial Data RM deposit/withdrawal records, payment methods (Touch 'n Go, GrabPay, etc.) Payment Processing AML Compliance
Gaming Activity Data Betting history, games played, winning statistics Service Improvement Responsible Gaming
Technical Data IP address, device type, web browser, operating system Security Technical Improvements
Preference Data Language settings, notification preferences, favourite games Personalisation User Experience

Rajampo does not collect sensitive categories of personal data such as health information, religious beliefs, or political views unless specifically required and you have given explicit consent.

Section 3

How Rajampo Uses Your Data

The personal data we collect is used solely for purposes related to providing rajampo services to you. Specifically, we use your data for the following purposes:

  • Creating, managing, and verifying your rajampo account, including the KYC (Know Your Customer) process.
  • Processing deposits and withdrawals in Malaysian Ringgit (RM) via your chosen payment method.
  • Sending important notifications relating to your account, transactions, and security updates.
  • Complying with Malaysian legal requirements, including anti-money laundering (AML) obligations.
  • Detecting and preventing fraud, account misuse, and unlawful activity on our platform.
  • Providing responsive and effective customer support in Bahasa Malaysia.
  • Analysing usage patterns to improve the user experience on the rajampo platform.
  • Enforcing responsible gaming tools for members who need them.

Marketing: Rajampo may send you promotional communications about new games, bonuses, and special offers via email or push notifications. You may unsubscribe from these marketing communications at any time through your account settings without affecting your use of the platform.

Section 4

Sharing Data with Third Parties

Rajampo does not sell or rent your personal data to any third party. However, there are limited situations where we may need to share your data with certain parties for operational or legal purposes:

  • Malaysian Payment Providers: Local payment gateways such as DuitNow, FPX, and e-wallet operators (Touch 'n Go, GrabPay, Boost, ShopeePay) to securely process your financial transactions.
  • Game Software Provider: Companies such as Evolution Gaming and Pragmatic Play may receive the minimum technical data required to deliver games to you.
  • Malaysian Authority: Where required by law or a valid court order, we may be obliged to disclose certain information to the relevant authorities.
  • Identity Verification Service: Approved third-party KYC service providers for age and identity verification purposes.

All third parties who receive your data from rajampo are required to adhere to strict data security standards and may only use that data for the purposes specified in a written agreement with rajampo.

Section 5

Data Security Measures

Rajampo invests heavily in cybersecurity infrastructure to keep your personal data protected at all times. Our technical and organisational safeguards include:

  • SSL 256-bit encryption for all communications between your browser and rajampo servers.
  • AES-256 encryption for personal data stored in our databases.
  • Two-factor authentication (2FA) is available and encouraged for all member accounts.
  • Real-time monitoring of suspicious activity by our 24/7 cybersecurity team.
  • Regular security audits by independent experts to identify and address potential vulnerabilities.
  • Privacy and data security awareness training for all rajampo staff who handle user data.

Your Responsibilities: While rajampo takes all reasonable steps to protect your data, security is a shared responsibility. Ensure your account password is strong, unique, and never shared with anyone. Avoid logging in to your rajampo account over public WiFi without adequate VPN protection.

Section 6

Your Rights Under PDPA 2010

As a data subject under the Personal Data Protection Act 2010 Malaysia, you have certain rights regarding the personal data rajampo holds about you. Below are those rights and how to exercise them:

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Right of Access

You have the right to request a copy of all personal data rajampo holds about you. Requests will be processed within 14 working days.

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Right to Rectification

If any of your data is inaccurate or out of date, you have the right to request a correction. Log in to your account or contact support.

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Right to Object

You may object to the processing of your data for direct marketing purposes at any time without providing a reason.

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Right to Erasure

After closing your account, you may request data deletion, subject to applicable legal record-keeping obligations.

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Data Portability

You have the right to receive your data in a machine-readable format for transfer to another service provider.

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Right to Restrict Processing

Under certain circumstances, you may request that the processing of your data be restricted while a dispute is being resolved.

To exercise any of the rights above, please contact us at support@rajampo.click with the subject line "Privacy Rights Request". We will verify your identity before processing the request to safeguard the security of your data.

Section 7

Use of Cookies & Tracking Technologies

Rajampo uses cookies and similar tracking technologies to enhance your experience on our platform. Cookies are small data files stored on your device when you visit our website.

Cookie Types Purpose Duration
Essential CookiesEnsuring the platform functions correctly, login sessions, securitySession / 30 days
Preference CookiesStoring language settings, game preferences, and display themes1 year
Analytics CookiesUnderstanding how users interact with the platform to drive improvements2 years
Security CookiesDetecting suspicious login attempts, device verification90 days

You can manage or delete cookies through your web browser settings. However, disabling essential cookies may affect certain functions of the rajampo platform, including the ability to log in securely.

Section 8

Data Retention Period

Rajampo does not retain your personal data longer than necessary for the purposes stated in this policy, or beyond the period required under Malaysian law.

  • Active Account Data: Retained for the duration of the active account and 5 years after account closure for legal compliance purposes.
  • Financial Transaction Records: Retained for 7 years in accordance with Malaysian financial legislation (Anti-Money Laundering Act).
  • Security Logs: Retained for 12 months for security investigation purposes if required.
  • Customer Support Data: Communication records are retained for 3 years for reference and service improvement purposes.

Once the retention period expires, your personal data will be securely deleted or anonymised so that it can no longer be linked back to you personally.

Section 9

Children's Privacy & Protection of Vulnerable Individuals

The rajampo platform is intended for individuals aged Aged 18 and above only. We do not knowingly collect personal data from individuals under the age of 18. Should we discover that a minor's data has been collected without proper age verification, we will immediately delete that data and close the account in question.

If you are a parent or guardian who believes your child has registered on rajampo without your permission, please contact us immediately at support@rajampo.click. We will take immediate action to address the situation.

Section 10

Contact Us About Privacy

If you have any questions or concerns, or wish to exercise your data rights, the rajampo privacy team is ready to assist you through the following channels:

  • Email: support@rajampo.click (Subject: Data Privacy Enquiry)
  • Live Chat: Available 24/7 via the chat icon at the bottom-right corner of the rajampo platform.
  • WhatsApp: Contact the rajampo support team for urgent privacy enquiries.

We are committed to responding to all privacy-related enquiries within 3 working days. For more complex data rights requests, we may require up to 14 working days to resolve it.

Policy Amendments: rajampo reserves the right to update this Privacy Policy at any time. The latest version will always be available on this page. Material changes will be communicated to members via email or platform notification at least 7 days before taking effect. Continued use of the rajampo platform after any amendments constitutes acceptance of the revised privacy terms.

This Privacy Policy is effective from 1 January 2026. Β© 2026 Rajampo Malaysia. All rights reserved.

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